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  • Dashboard, Embed, Facebook, Sharing 7 January 2013 alejandro

    Every seller has their own method of handling products and orders for their Shop, and of course every Blommer can choose how to promote their products online. We have designed a useful multitask Dashboard to help you keep track of your orders on Blomming, update the stock within your Shop, review existing articles, share your products via Social Media Channels, tell your friends to join Blomming and much more…

    Here’s a preview of Blomming’s Dashboard Panel:

    As can be seen from the top section of the page you are immediately involved in the ‘social’ aspect of Blomming: you can invite friends so as to earn a special badge.

    Immediately beneath this we have a view of the most recent products loaded on your shop and a direct access to it, as well as direct access to an archive of all your orders and including those that are still being processed, which allows you to manage all the various fases of an order. A very common question among Sellers is “What happens when an order is made?”.

    On the right hand side of the Dashboard you will find the Settings (which allow you to manage shipping profiles, payment options etc.) and Publishing Options.

    Thanks to these tools you can share your products with your current Community and therefore reach a vast amount of potential clients who interact in Social Networks around the world, ‘interconnecting’ thousands of conversations that are constantly occurring online.

    In fact, Blomming allows you to have 3 Shops in 1: how is this possible? You can have your dedicated space in Blomming.com, sell directly from your website or blog and last but not least, you can easily integrate your Shop within your Facebook Page. This allows you to sell from all three shops whilst managing everything from one place.

    It’s all about Sharing:

    As you already know, the fastest and most efficient way to promote your Shop and therefore increase your sales is sharing your items via Social Media. Blomming helps you to do this with several Social Tools integrated in the platform. We always suggest our Blommers share their Shops or single products, check out this interesting article that explains everything about Sharing and start spreading the word :)

    Happy Blomming!

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  • Dashboard, Sharing 4 January 2013 alejandro

    Are you a Social influencer? If so, keep reading!

    This is not the classic “Invite a friend” feature, we are a Social E-Commerce and we want to grant our most popular Blommers with a distinction to recognize their social activity and influence. If three of your friends join Blomming and become Sellers, your Shop will display the “Social Blommer” badge, how cool is that!?

    Remember that a true “Social Blommer” will not only increase its Shop visibility by receiving more visits (and orders!) but also become a real influencer, a Seller who influences Blomming’s Community of talents.

    If you like Blomming, feel comfortable with the system and want to share your passion with other creatives, maybe you will be able to introduce them to the concept of a fresh, innovative, powerful platform to join and enjoy.

    Read this article about “What is Blomming and How it Works” to get a general overview of our Social philosophy.

    Happy Blomming!

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  • Dashboard, Orders 15 March 2011 admin

    Receive and manage an order in your shop Blomming is easy!
    To purchase the buyer click on Add to Cart on the page of a product, whether it in the shop on blomming.com, in a Facebook Shop, in a Shop or integrated into a blog or website thanks all’embed.

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    At the bottom of the page (or higher, on Facebook and Blog)you can see display immediately the cart that shows the items selected for purchase.
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    Clicking on the checkout, the customer can enter the information needed to dispatch and in a second step can review the summary of data, products and expenses, then complete the order.
    1) Shipping, Billing & Payment

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    2) Confirmation

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    3) Thank you!

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    When the order is submitted both, the client and the seller, will receive a confirmation email that contains the order number and the link to the Status page of the Order. The link can also be obtained by entering the order number here and also, for the seller, directly from your account by going to orders, the section that lists the details of each order received.
    Let’s see an example of the Status page of the Order for the Seller:

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    In addition to the order information, there you can also other information and functions:
    Messaging System: for any kind of communications with the customer – Details on the order or shipment, thanks etc.
    Source and Channel order: useful to know if the order comes from blomming.com, Facebook or from your Blog
    • Management of the Status of the Order and request for cancellation

    The Status of the Order
    An order can be in different “status” that can be managed using the appropriate buttons and visible with filters also “Orders” account.

    • Pending Payment – default status if the customer has chosen a different method of payment then Paypal
    • From Ship – default status if the customer has chosen to pay immediately with Paypal
    • Closed (Paid and Shipped) – in this status the product has been sent and paid for, but the order can be reopened eventually (for example to handle returns)
    • Archived – an order archived is considered unsuccessful and can not be reopened

    Auto Archive: if after many days the order is still open, the system sends two Blomming alert email to the seller and finally stores the order automatically (after 24 days).

    Request for Cancellation: Sometimes a received order is not successful and so the seller may request the cancellation. To request cancellation of an order, simply indicate in detail in the text field the reasons for the cancellation (eg, “the client is no longer interested”) and click Submit. The Blomming Team will analyse case by case and may accept or reject the request in the absence of supporting data. For this reason it is important to make sure that you have communicated clearly to the client the intention to cancel the order via the messaging system.

    >> For each change of status of the order and sent message, the Blomming system automatically sends a notification email: timing is important to customers. Answer questions as soon as possible and send the ordered goods without delay. A happy customer always comes back!

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